Chevrolet 2008 Impala Spezifikationen PDF herunterladen (Seite 382)

Managing the Vehicle Damage Repair

Process

In the event that your vehicle requires damage repairs,

GM recommends that you take an active role in its

repair. If you have a pre-determined repair facility of

choice, take your vehicle there, or have it towed there.

Specify to the facility that any required replacement

collision parts be original equipment parts, either new

Genuine GM parts or recycled original GM parts.

Remember, recycled parts will not be covered by your

GM vehicle warranty.

Insurance pays the bill for the repair, but you must live

with the repair. Depending on your policy limits, your

insurance company may initially value the repair

using aftermarket parts. Discuss this with your repair

professional, and insist on Genuine GM parts.

Remember if your vehicle is leased you may be

obligated to have the vehicle repaired with Genuine

GM parts, even if your insurance coverage does not pay

the full cost.

If another party’s insurance company is paying for the

repairs, you are not obligated to accept a repair

valuation based on that insurance company’s collision

policy repair limits, as you have no contractual limits with

that company. In such cases, you can have control of

the repair and parts choices as long as cost stays within

reasonable limits.

Reporting Safety Defects

Reporting Safety Defects to the

United States Government

If you believe that your vehicle has a defect which

could cause a crash or could cause injury or

death, inform the National Highway Traffic Safety

Administration (NHTSA) immediately, in addition

to notifying General Motors.

If NHTSA receives similar complaints, it may open

an investigation. If it ﬁnds that a safety defect

exists in a group of vehicles, it may order a recall

and remedy campaign. However, NHTSA cannot

become involved in individual problems between

you, your dealer/retailer, or General Motors.

To contact NHTSA, call the Vehicle Safety Hotline

toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);

go to http://www.safercar.gov; or write to:

Administrator, NHTSA

400 Seventh Street, SW.

Washington D.C., 20590

You can obtain information about motor vehicle

safety from http://www.safercar.gov.

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