Chevrolet 2008 Uplander Spezifikationen PDF herunterladen (Seite 447)

Although you may be required to resort to this informal

dispute resolution program prior to ﬁling a court action,

use of the program is free of charge and your case will

generally be heard within 40 days. If you do not agree

with the decision given in your case, you may reject it and

proceed with any other venue for relief available to you.

You may contact the BBB Auto Line Program using the

toll-free telephone number or write them at the following

address:

BBB Auto Line Program

Council of Better Business Bureaus, Inc.

4200 Wilson Boulevard

Suite 800

Arlington, VA 22203-1838

Telephone: 1-800-955-5100

This program is available in all 50 states and the

District of Columbia. Eligibility is limited by vehicle age,

mileage, and other factors. General Motors reserves

the right to change eligibility limitations and/or

discontinue its participation in this program.

STEP THREE — Canadian Owners: In the event that

you do not feel your concerns have been addressed

after following the procedure outlined in Steps 1 and 2,

General Motors of Canada Limited wants you to be aware

of its participation in a no-charge Mediation/Arbitration

Program. General Motors of Canada Limited has

committed to binding arbitration of owner disputes

involving factory-related vehicle service claims.

The program provides for the review of the facts involved

by an impartial third party arbiter, and may include an

informal hearing before the arbiter. The program is

designed so that the entire dispute settlement process,

from the time you ﬁle your complaint to the ﬁnal decision,

should be completed in about 70 days. We believe our

impartial program offers advantages over courts in most

jurisdictions because it is informal, quick, and free of

charge.

For further information concerning eligibility in the

Canadian Motor Vehicle Arbitration Plan (CAMVAP),

call toll-free 1-800-207-0685. Alternatively, you may call

the General Motors Customer Communication Centre,

1-800-263-3777 (English), 1-800-263-7854 (French),

or you may write to:

The Mediation/Arbitration Program

c/o Customer Communication Centre

General Motors of Canada Limited

Mail Code: CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

Your inquiry should be accompanied by your Vehicle

Identiﬁcation Number (VIN).

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