Chevrolet 2009 Silverado 1500 Pickup Spezifikationen PDF herunterladen (Seite 567)

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STEP THREE — U.S. Owners: Both General Motors

and your dealer are committed to making sure you

are completely satisﬁed with your new vehicle. However,

if you continue to remain unsatisﬁed after following

the procedure outlined in Steps One and Two, you can

ﬁle with the Better Business Bureau (BBB) Auto Line

Program to enforce your rights.

The BBB Auto Line Program is an out of court program

administered by the Council of Better Business Bureaus

to settle automotive disputes regarding vehicle repairs or

the interpretation of the New Vehicle Limited Warranty.

Although you may be required to resort to this informal

dispute resolution program prior to ﬁling a court action,

use of the program is free of charge and your case will

generally be heard within 40 days. If you do not agree

with the decision given in your case, you may reject it and

proceed with any other venue for relief available to you.

You may contact the BBB Auto Line Program using the

toll-free telephone number or write them at the following

address:

BBB Auto Line Program

Council of Better Business Bureaus, Inc.

4200 Wilson Boulevard

Suite 800

Arlington, VA 22203-1838

Telephone: 1-800-955-5100

dr.bbb.org/goauto

This program is available in all 50 states and the District

of Columbia. Eligibility is limited by vehicle age,

mileage, and other factors. General Motors reserves the

right to change eligibility limitations and/or discontinue

its participation in this program.

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