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8 December 2013
GM TechLink is published for all
GM retail technicians and service
consultants to provide timely
information to help increase know-
ledge about GM products and
improve the performance of the
service department.
Publisher:
John Meade
GM Customer Care and Aftersales
Editor:
Lisa G. Scott
GM Customer Care and Aftersales
Technical Editor:
Mark Spencer
Production Manager:
Marie Meredith
Desktop Publishing:
5by5 Design LLC
FAX number: 3
1-248-729-4704
Write to: *
TechLink
PO Box 500
Troy, MI 48007-0500
GM TechLink on the Web: :
GM GlobalConnect
General Motors service tips are intended
for use by professional technicians, not
a “do-it-yourselfer.” T hey are written to
inform those technicians of conditions
that may occur on some vehicles, or to
provide information that could assist in
the proper service of a vehicle. Properly
trained technicians have the equipment,
tools, safety instructions and know-how to
do a job properly and safely. If a condition
is described, do not assume that the
information applies to your vehicle or that
your vehicle will have that condition. See a
General Motors dealer servicing your brand
of General Motors vehicle for information
on whether your vehicle may benefit from
the information.
Inclusion in this publication is not
necessarily an endorsement of the
individual or the company.
Copyright© 2013 General Motors
All rights reserved.
A BCM calibration has changed the operation of the hazard switch on 2014 CTS sedan
models produced after October 11, 2013, or any vehicle that has had the BCM pro-
grammed during service. After the calibration update, the hazard switch must be pressed
and held for one second before the hazard flashers will operate.
Advise customers that the hazard flashers may not activate during the first press of the
switch if the switch is not held for one second.
Thanks to Stephen Jacob
Buzzing Noise at Right Front Wheel
Heated/Cooled Seat Operation
during Remote Start
Revised Operation of Hazard Switch
Some 2012-2013 LaCrosse, Regal; 2013
Malibu Eco; and 2014 Impala Eco models
with eAssist (RPO HP6) may have a buzzing
or humming noise heard in the right front at
times, both when turning or driving straight.
The Service Brake Assist message may be
displayed or the ABS MIL or Service Engine
Soon MIL may be illuminated. DTCs C027B
(Brake Booster Electric Vacuum Pump),
C0040 (Right Front Wheel Speed Sensor
Circuit) and P0CBE (Drive Motor Coolant
Temperature Sensor Circuit Low Voltage)
may be set.
This condition may be caused by the underhood wiring harness contacting the crank
pulley, air conditioning compressor pulley or accessory drive belt due to misrouting or not
being secured properly.
Repair the wiring as needed or replace the harness. Properly route and secure the
harness. Once wiring repairs are complete, confirm proper brake booster vacuum pump
operation. The pump can be commanded on using GDS2. Clear all DTCs.
Thanks to Christopher Crumb
The heated and cooled seats available on the 2014 Silverado 1500 and Sierra 1500 trucks
can be set to turn on during a remote start. The seats will only turn on if the ambient
temperature meets the predetermined threshold.
During a remote start, the heated seats will turn on when ambient temperature is below
50° F (10° C).
During a remote start, the cooled seats will turn on when ambient temperature is above
80° F (27° C).
Use the Vehicle Settings menu to enable the seats to turn on during a remote start.
TIP: The heated or cooled seat indicator lights do not turn on during a remote start and
the temperature performance of an unoccupied seat may be reduced. This is normal.
Thanks to James Will
Service
Know-How
10213.12D Emerging Issues
To view Emerging Issues seminars:
Log in to www.centerlearning.com
Select Resources, and then Video on Demand; or
Select Catalog to search for the course number, and then
select View > Take or Continue Course
December, 12 2013
Underhood wire harness
contacting pulley.
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