Chevrolet 2001 Tahoe Bedienungshandbuch Seite 408
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8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the
general manager.
- 1-800-CHEV-USA 2
- Owner's Manual 3
- Table of Contents 4
- Problems on the Road 5
- Your Driving and the Road 5
- Maintenance Schedule 6
- Service and Appearance Care 6
- French Language Manual: 8
- How to Use this Manual 9
- Safety Warnings and Symbols 9
- Vehicle Damage Warnings 10
- Vehicle Symbols 11
- Model Reference 12
- Service Station Guide 13
- Seats and Seat Controls 15
- Power Seat(s) (If Equipped) 17
- Memory Seat (If Equipped) 18
- Reclining Seatbacks 19
- Rear Seats 22
- Why Safety Belts Work 30
- -- and the Answers 33
- Driver Position 34
- Q: What’s wrong with this? 36
- -shoulder belt, and 40
- Air Bag Systems 41
- How the Air Bag Systems Work 44
- -frontal collisions for 47
- -- will be hot for a short 47
- Lap Belt 50
- Rear Seat Passengers 51
- -Shoulder Belt 52
- -shoulder 52
- Children and Small Adults 55
- Third Row Seat 56
- Second Row Seat 57
- Children 58
- Top Strap 66
- -facing child 66
- Outside Seat Position 69
- -facing child restraint, you 70
- Seat Position 70
- Front Seat Position 72
- Older Children 75
- Safety Belt Extender 78
- After a Crash 78
- Power Windows (If Equipped) 81
- Door Locks 83
- Power Door Locks 84
- -Deterrent” in the Index 85
- Lockout Prevention 86
- -210 of Industry Canada 87
- Operation 87
- Battery Replacement 88
- Resynchronization 89
- Liftgate Caution 90
- Content Theft-Deterrent 92
- Passlock 93
- New Vehicle “Break-In” 94
- Ignition Positions 94
- Starting Your Engine 95
- -18 C), do this: 96
- Tow/Haul Mode Selector Switch 101
- CAUTION: 102
- -wheel drive 103
- Parking Brake 106
- Shifting Into PARK (P) 107
- Shifting Out of PARK (P) 110
- Parking Over Things That Burn 110
- Engine Exhaust 111
- Running Your Engine While 111
- You’re Parked 111
- Locking Rear Axle 113
- Tilt Wheel 114
- -out bulbs and a blown 115
- Exterior Lamps 121
- Automatic Headlamp System 122
- Lamps On Reminder 122
- Daytime Running Lamps 122
- Interior Lamps 125
- Dome Lamps 126
- Battery Run-Down Protection 126
- (If Equipped) 127
- Storage Compartments 131
- Armrest Storage Compartment 132
- Rear Storage Compartment 132
- Cargo Tie Downs 134
- Convenience Net (If Equipped) 134
- Luggage Carrier (If Equipped) 134
- -Mounted 135
- Front Ashtray 136
- Sun Visors 137
- Sunroof (If Equipped) 138
- OnStar System (If Equipped) 141
- - Your Information System 144
- Instrument Panel Cluster 146
- Speedometer and Odometer 147
- Tachometer 147
- -- and even 148
- Safety Belt Reminder Light 148
- Voltmeter 150
- -- An emission control system 157
- -up, stalling when you put 158
- Cruise Light (If Equipped) 161
- Tow/Haul Light 161
- Message Center 162
- Trans Fluid Hot 163
- Trans Hot...Idle Engine 164
- -temperature 164
- Low Coolant 165
- Check Coolant Temp 165
- Engine Overheated 165
- Reduced Engine Power 166
- Check Eng Oil Pressure 166
- Check Eng Oil Level 166
- Change Engine Oil 167
- Security 167
- -deterrent system 167
- Service 4WD (If Equipped) 167
- Low Washer Fluid 168
- Service Ride Control 168
- Cargo Door Ajar 168
- Low Fuel 168
- Comfort Controls 170
- Controls (If Equipped) 171
- - Automatic Operation 174
- -level mode) 174
- - Manual Operation 175
- Air Conditioning 179
- Ventilation System 181
- -to-side or up 182
- Audio Systems 183
- -FM to select the band 184
- -P6) for several seconds 189
- -FM button 195
- -FM Stereo Audio Compact Disc 197
- -FM button to switch from the 198
- Understanding Radio Reception 201
- Tips About Your Audio System 201
- -way radio -- be sure you 201
- -abrasive cleaning 202
- Defensive Driving 205
- Drunken Driving 206
- Control of a Vehicle 209
- -engage the cruise control 213
- -Lock Brake System 213
- Steering 214
- Off-Road Recovery 216
- -- the head-on collision 217
- Loss of Control 218
- Off-Road Driving with Your 219
- Wheel-Drive Vehicle 219
- Driving at Night 234
- City Driving 238
- Freeway Driving 239
- Before Leaving on a Long Trip 240
- Highway Hypnosis 241
- Hill and Mountain Roads 241
- Winter Driving 243
- Recreational Vehicle Towing 247
- Loading Your Vehicle 249
- -Road Driving” in the Index 252
- Trailer Recommendations 252
- -distributing hitch 252
- Towing a Trailer 253
- Weight of the Trailer 255
- -duty trailering 255
- -2500 models with the 255
- -1500 (2WD)* 256
- -1500 (4WD)* 256
- -2500 LD (2WD)* 257
- -2500 HD (4WD)* 257
- Weight of the Trailer Tongue 258
- Following Distance 261
- Backing Up 261
- Making Turns 262
- Driving On Grades 262
- Parking on a Hill 264
- -duty trailer 267
- Power Winches 267
- Step-Bumper Pad 267
- Hazard Warning Flashers 269
- Other Warning Devices 269
- Jump Starting 270
- -) cable from the 274
- Towing Your Vehicle 275
- Engine Overheating 275
- -speed driving 277
- -- DRIVE (D) 277
- Cooling System 278
- Engine Fan Noise 284
- If a Tire Goes Flat 284
- Changing a Flat Tire 285
- -mounted spare tire 287
- Spare Tire 291
- Ice or Snow 301
- Using the Recovery Hooks 302
- Doing Your Own Service Work 305
- -Equipped Vehicle” in the 305
- -check test. See “Malfunction 307
- -enhancing additive 307
- Fuels in Foreign Countries 308
- Filling Your Tank 308
- Hood Release 312
- Engine Compartment Overview 313
- -) Terminal (GND) 314
- Noise Control System 316
- Engine Oil 317
- When to Add Engine Oil 318
- Engine Air Cleaner/Filter 321
- Automatic Transmission Fluid 324
- How to Check 325
- -- especially in hot weather 325
- Rear Axle 328
- Four-Wheel Drive 328
- Front Axle 329
- Engine Coolant 330
- Power Steering Fluid 333
- What to Use 334
- Windshield Washer Fluid 335
- Bulb Replacement 340
- Headlamps 341
- -Beam Headlamp 341
- Roof Marker Lamps 343
- 3. Put a new bulb into 344
- Taillamps 345
- -up Lamp 345
- Inflation -- Tire Pressure 348
- -type gage to check tire 349
- Tire Inspection and Rotation 349
- -- A, B, C 353
- Wheel Replacement 353
- Tire Chains 355
- Appearance Care 356
- Care of Safety Belts 358
- Cleaning Glass Surfaces 359
- Backglass and Wiper Blades 359
- Weatherstrips 359
- Cleaning Aluminum or 361
- Plated Wheels (If Equipped) 361
- Cleaning Tires 362
- Sheet Metal Damage 362
- Finish Damage 362
- Underbody Maintenance 363
- Chemical Paint Spotting 363
- Engine Identification 365
- Electrical System 366
- -Wheel Drive System 368
- -Lock Brakes 372
- Replacement Bulbs* 374
- Capacities and Specifications 375
- Cooling System Capacity 376
- Normal Maintenance 377
- Replacement Parts 377
- Introduction 380
- Part A: Scheduled 382
- Maintenance Services 382
- Scheduled Maintenance 383
- 7,500 Miles (12 500 km) 387
- 15,000 Miles (25 000 km) 387
- 22,500 Miles (37 500 km) 388
- 30,000 Miles (50 000 km) 388
- 37,500 Miles (62 500 km) 388
- 45,000 Miles (75 000 km) 389
- 50,000 Miles (83 000 km) 389
- 52,500 Miles (87 500 km) 390
- 60,000 Miles (100 000 km) 390
- 67,500 Miles (112 500 km) 391
- 75,000 Miles (125 000 km) 391
- 82,500 Miles (137 500 km) 392
- 90,000 Miles (150 000 km) 392
- 97,500 Miles (162 500 km) 392
- 100,000 Miles (166 000 km) 393
- 150,000 Miles (240 000 km) 394
- At Each Fuel Fill 395
- At Least Once a Month 395
- At Least Twice a Year 396
- Part C: Periodic 400
- Maintenance Inspections 400
- Part D: Recommended Fluids 402
- -Purpose Lubricant 404
- Part E: Maintenance Record 405
- Maintenance Record 405
- ODOMETER 406
- Customer Assistance for Text 410
- Telephone (TTY) Users 410
- Customer Assistance Offices 410
- (243-8872) 410
- Canadian Roadside Assistance 413
- Courtesy Transportation 414
- Warranty Information 415
- REPORTING SAFETY 416
- DEFECTS TO THE UNITED 416
- STATES GOVERNMENT 416
- REPORTING SAFETY DEFECTS TO 416
- THE CANADIAN GOVERNMENT 416
- REPORTING SAFETY DEFECTS 417
- TO GENERAL MOTORS 417
- Ordering Owner Publications 417
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