Chevrolet 1995 Camaro Bedienungshandbuch Seite 365

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Seitenansicht 364
GM
Participation in
BBB
AUTO
LINE
-
Alternative Dispute
Resolution Program*
'"This program may
not
be available
in
all states,
depending
on
state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue
its
participation in this
program.
Both Chevrolet and your Chevrolet dealer are
committed
to
making sure
you
are completely satisfied
with your new vehicle. Our experience has shown that,
if
a situation arises where
you
feel your concern has not
been adequately addressed, the Customer Satisfaction
Procedure described earlier
in
this
section is very
successful.
I
nere
may
be
instances
wnere
an
Impartial third-party
can assist
in
arriving at a solution to
a
disagreement
regarding vehicle repairs or interpretation
of
the
New
Vehicle Limited Warranty. To assist
in
resolving these
disagreements, Chevrolet voluntarily participates
in
BBB
AUTO
LINE.
BBB AUTO
LINE
is
an out-of-court program
administered by the Better Business Bureau system
to
settle disputes between customers and automobile
manufacturers. This program is available free
of
charge
to customers who currently own or lease
a
GM
vehicle.
If
you
are
not
satisfied after following the Customer
Satisfaction Procedure,
you
may contact the BBB using
the toll-free telephone number, or write them
at
the
following address:
BBB
AUTO
LINE
Council of Better Business Bureaus
4200
Wilson Boulevard
Suite
800
Arlington,
VA
22203
Telephone: 1-800-955-5
100
To file
a
claim, you will be asked
to
provide
your
name
and address, your Vehicle Identification Number (VIN),
and
a
statement of the nature
of
your
complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-3
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