Chevrolet 1999 Monte Carlo Bedienungshandbuch Seite 311
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Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Chevrolet Roadside Assistance Program
8
-7 Canadian Roadside Assistance
8
-8 Courtesy Transportation
8
-9 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8-10 Reporting Safety Defects to the
Canadian Government
8-11 Reporting Safety Defects to General Motors
8
-11 Ordering Service and Owner Publications
in Canada
- French Language Manual: 2
- The Heritage of Chevrolet 3
- Welcome to the largest 3
- -assembled 4
- -injected V8 5
- How to Use this Manual 6
- Safety Warnings and Symbols 6
- Vehicle Damage Warnings 7
- Vehicle Symbols 8
- Seats and Seat Controls 10
- CAUTION: 10
- Reclining Front Seatbacks 12
- Seatback Latches 14
- Split Folding Rear Seat 14
- Why Safety Belts Work 16
- -- and the Answers 19
- Driver Position 20
- Q: What’s wrong with this? 23
- -shoulder belt, and 27
- Air Bag System 28
- How the Air Bag System Works 31
- -- such as 34
- -- or if water enters 34
- Center Passenger Position 36
- Rear Seat Passengers 37
- -Shoulder Belt 38
- -shoulder 38
- Children and Small Adults 40
- Children 43
- Child Restraints 45
- -facing infant 46
- -facing child seat 47
- -only belts; 48
- -facing child 51
- Outside Seat Position 52
- Larger Children 58
- Safety Belt Extender 61
- After a Crash 61
- -800-CHEV-USA 65
- Door Locks 66
- -210 of Industry Canada 67
- Operation 68
- Battery Replacement 68
- PASS-Key II 72
- New Vehicle “Break-In” 74
- Ignition Positions 74
- -deterrent feature 75
- Starting Your 3100 V6 Engine 76
- -18 C) or colder, the engine 78
- -up. Usually 78
- Automatic Transaxle Operation 80
- Parking Brake 84
- Shifting Into PARK (P) 85
- Console Shift 86
- Shifting Out of PARK (P) 88
- Parking Over Things That Burn 89
- Engine Exhaust 89
- Running Your Engine While 90
- You’re Parked 90
- Power Windows 91
- Tilt Wheel 91
- -out bulbs and check the 92
- Windshield Wipers 93
- Exterior Lamps 97
- Interior Lamps 98
- Rearview Mirror Reading Lamps 99
- Battery Saver 100
- Power Outside Mirrors 100
- Storage Compartments 101
- Door Storage Compartments 102
- Center Console 102
- Convenience Net (Option) 103
- Floor Mats (Option) 104
- Sun Visors 104
- Auxiliary Power Connection 105
- Sunroof (Option) 106
- Cellular Telephone (Option) 107
- OnStar (Option) 107
- -- Your Information System 108
- Instrument Panel Cluster 110
- Speedometer/Odometer 111
- Tachometer 111
- -- and even 112
- Safety Belt Reminder Light 112
- Air Bag Readiness Light 113
- Charging System Light 113
- Low Coolant Warning Light 117
- Malfunction Indicator Lamp 118
- (Service Engine Soon Light) 118
- -- An emission control system 119
- -up, stalling when you 120
- Low Oil Level Light 122
- Change Oil Soon Light 122
- Comfort Controls 126
- Air Conditioning 127
- Ventilation System 129
- Audio Systems 130
- -FM to select the band 131
- -emphasis. Anytime a tape is 133
- (If Equipped) 141
- Understanding Radio Reception 141
- Tips About Your Audio System 142
- -way radio -- be sure you can 142
- Care of Your Compact Discs 144
- Fixed Mast Antenna 144
- Defensive Driving 146
- Drunken Driving 147
- Control of a Vehicle 150
- Steering 154
- Steering in Emergencies 155
- -- if you can stop in 155
- -- steering around 155
- Off-Road Recovery 156
- Loss of Control 158
- Driving at Night 159
- Hydroplaning 163
- Some Other Rainy Weather Tips 163
- City Driving 164
- Freeway Driving 165
- Before Leaving on a Long Trip 166
- Highway Hypnosis 167
- Hill and Mountain Roads 167
- Winter Driving 169
- Driving on Snow or Ice 170
- -lock braking system, you’ll 171
- -Lock” in the Index 171
- Recreational Vehicle Towing 173
- Loading Your Vehicle 174
- Towing a Trailer 176
- Weight of the Trailer 177
- Weight of the Trailer Tongue 178
- -carrying hitch, the trailer 178
- -distributing 178
- Following Distance 180
- Backing Up 180
- Making Turns 180
- Parking on a Hill 182
- Hazard Warning Flashers 184
- Other Warning Devices 184
- Jump Starting 185
- -) cable to 189
- -) terminal 189
- Towing Your Vehicle 190
- Engine Overheating 191
- -speed driving 193
- Cooling System 194
- -COOL coolant mixture 203
- If a Tire Goes Flat 204
- Changing a Flat Tire 205
- Spare Tire 208
- Compact Spare Tire 216
- Ice or Snow 217
- Doing Your Own Service Work 220
- -enhancing additive 222
- Fuels in Foreign Countries 223
- Filling Your Tank 223
- Hood Release 227
- Engine Oil 232
- Checking Engine Oil 233
- When to Add Engine Oil 233
- -looped engine oil dipstick 233
- Engine Air Cleaner/Filter 238
- Automatic Transaxle Fluid 239
- How to Check 240
- -- especially in hot weather 240
- Radiator Pressure Cap 243
- Thermostat 243
- Engine Coolant 243
- Checking Coolant 245
- Power Steering Fluid 247
- Windshield Washer Fluid 248
- Adding Washer Fluid 249
- -to-use washer 249
- Bulb Replacement 254
- Center High-Mounted Stoplamp 257
- -mounted stoplamp, you must 257
- Tail/Stop/Turn Signal Lamp 257
- Back-Up Lamp 258
- -up lamp bulbs are in the 258
- Dome Lamp 259
- Inflation -- Tire Pressure 261
- -type gage to check tire 261
- Buying New Tires 263
- -Loading Information label 263
- -season tread 263
- -- AA, A, B, C 265
- -ahead braking 265
- -- A, B, C 265
- Appearance Care 268
- Care of Safety Belts 271
- Cleaning Glass Surfaces 271
- Cleaning the Outside of the 271
- Windshield and Wiper Blades 271
- Weatherstrips 272
- Cleaning Aluminum Wheels 273
- Cleaning Tires 274
- Sheet Metal Damage 274
- Finish Damage 274
- Underbody Maintenance 275
- Chemical Paint Spotting 275
- Engine Identification 277
- Electrical System 278
- -- Rear Window 282
- -- Radio, Power Drop 282
- -- Evaporation 282
- -- Passenger’s Side 283
- -- Secondary 284
- -- Primary 284
- -- Driver’s Side 284
- Replacement Bulbs 286
- Capacities and Specifications 286
- Air Conditioning Refrigerants 288
- Normal Maintenance 288
- Replacement Parts 288
- Introduction 290
- Part A: Scheduled 292
- Maintenance Services 292
- Scheduled Maintenance 293
- 7,500 Miles (12 500 km) 294
- 15,000 Miles (25 000 km) 294
- 22,500 Miles (37 500 km) 294
- 30,000 Miles (50 000 km) 295
- 37,500 Miles (62 500 km) 295
- 45,000 Miles (75 000 km) 296
- 50,000 Miles (83 000 km) 296
- 52,500 Miles (87 500 km) 297
- 60,000 Miles (100 000 km) 297
- 67,500 Miles (112 500 km) 298
- 75,000 Miles (125 000 km) 298
- 82,500 Miles (137 500 km) 298
- 90,000 Miles (150 000 km) 299
- 97,500 Miles (162 500 km) 299
- 100,000 Miles (166 000 km) 300
- 150,000 Miles (240 000 km) 301
- At Each Fuel Fill 302
- At Least Once a Month 302
- At Least Twice a Year 303
- At Least Once a Year 303
- Part C: Periodic Maintenance 306
- Inspections 306
- Throttle System Inspection 307
- Brake System Inspection 307
- -up, binding, leaks, cracks 307
- Part D: Recommended Fluids 308
- Part E: Maintenance Record 309
- Maintenance Record 309
- Customer Assistance for Text 314
- Telephone (TTY) Users 314
- Customer Assistance Offices 314
- Canadian Roadside Assistance 317
- Courtesy Transportation 318
- Warranty Information 319
- REPORTING SAFETY DEFECTS 320
- TO THE UNITED STATES 320
- GOVERNMENT 320
- REPORTING SAFETY DEFECTS TO 320
- THE CANADIAN GOVERNMENT 320
- TO GENERAL MOTORS 321
- Ordering Service and Owner 321
- Publications in Canada 321
- Section 9 Index 325
- Electrical Equipment 328
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