Chevrolet 1999 Prizm Bedienungshandbuch Seite 330
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8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of your vehicle will
be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the
general manager.
- The Heritage of Chevrolet 3
- Welcome to the largest 3
- -assembled 4
- -injected V8 5
- How to Use this Manual 6
- Safety Warnings and Symbols 6
- Vehicle Damage Warnings 7
- Vehicle Symbols 8
- Seats and Seat Controls 10
- CAUTION: 10
- -shoulder belt latch by 14
- -in child restraint.) 14
- Why Safety Belts Work 17
- -- and the Answers 20
- Driver Position 21
- Q: What’s wrong with this? 24
- -shoulder belt, and 28
- Air Bag Systems 29
- How the Air Bag Systems Work 32
- -frontal collisions for 35
- -- will be 35
- Safety Belt Pretensioners 38
- Rear Seat Passengers 38
- Children 41
- -in child restraint 46
- Child Restraint 51
- -in child restraint before 52
- -shoulder belt 52
- Child Restraints 55
- -facing infant 56
- -facing child seat 58
- -only belts; 59
- Where to Put the Restraint 59
- -facing child 62
- Larger Children 65
- Safety Belt Extender 68
- After a Crash 69
- -800-268-6800 73
- Door Locks 74
- Power Door Locks (Option) 75
- Rear Door Security Locks 75
- Remote Keyless Entry System 76
- -210 of Industry Canada 77
- Operation 77
- Battery Replacement 78
- New Vehicle “Break-In” 81
- Ignition Positions 81
- Starting Your Engine 83
- Manual Transaxle 84
- -- that’s a 84
- Automatic Transaxle Operation 85
- Manual Transaxle Operation 89
- Parking Brake 91
- Shifting Into PARK (P) 92
- (Automatic Transaxle Only) 92
- Shifting Out of PARK (P) 94
- Parking Your Vehicle 95
- (Manual Transaxle) 95
- Parking Over Things That Burn 95
- Engine Exhaust 96
- Parked (Automatic Transaxle) 96
- Tilt Wheel (Option) 98
- -to-Pass 99
- -out bulbs and then check 99
- Flash-to-Pass 100
- Windshield Wiper/Washer Lever 100
- Exterior Lamps 104
- Automatic Light Control (ALC) 105
- -beam headlamps at a normal 105
- Lamps On Reminder 106
- Daytime Running Lamps 106
- Interior Lamps 107
- Reading Lamp (If Equipped) 108
- Outside Manual Adjust Mirrors 108
- Storage Compartments 109
- Cupholders 110
- Console Storage Area 110
- Sun Visors 111
- Sunroof (Option) 111
- -- Your Information System 112
- -Off) Thumbwheel 113
- Instrument Panel Cluster 114
- Optional Cluster 115
- Speedometer and Odometer 116
- Tachometer (Option) 116
- -22 F to 122 F 116
- -30 C to 50 C) 116
- -- and even 117
- Safety Belt Reminder Light 117
- Air Bag Readiness Light 117
- Charging System Light 118
- -- An emission control system 122
- -up, stalling when you 123
- Cruise Light (Option) 125
- Overdrive Off Light 125
- Fuel Gage 126
- Low Fuel Light 126
- Comfort Controls 130
- Ventilation System 133
- Audio Systems 134
- AM-FM Stereo (If Equipped) 135
- -reverse feature 139
- -inch singles) 141
- -size compact discs 141
- Understanding Radio Reception 143
- Tips About Your Audio System 143
- -way radio -- be sure you can 143
- Care of Your Compact Discs 145
- Fixed Mast Antenna 145
- Defensive Driving 148
- Drunken Driving 149
- Control of a Vehicle 152
- Steering 155
- Steering Tips 156
- Off-Road Recovery 158
- Loss of Control 160
- Driving at Night 161
- City Driving 165
- Freeway Driving 166
- Before Leaving on a Long Trip 167
- Highway Hypnosis 168
- Hill and Mountain Roads 168
- Winter Driving 170
- -lock, if you brake so 172
- Recreational Vehicle Towing 174
- Loading Your Vehicle 175
- Towing a Trailer 177
- Weight of the Trailer 178
- Safety Chains 180
- Trailer Brakes 180
- -lock brakes, don’t try 180
- -lock brakes 180
- Parking on a Hill 183
- Hazard Warning Flashers 188
- Other Warning Devices 188
- Jump Starting 189
- -) cable to the 192
- -) terminal 192
- -) cable doesn’t go 193
- Towing Your Vehicle 194
- Engine Overheating 194
- -speed driving 196
- Cooling System 197
- If a Tire Goes Flat 204
- Changing a Flat Tire 204
- Spare Tire 208
- Compact Spare Tire 214
- Ice or Snow 215
- Using the Recovery Hooks 216
- Doing Your Own Service Work 220
- -enhancing additive 222
- Fuels in Foreign Countries 223
- Filling Your Tank 224
- Engine Oil 230
- When to Add Engine Oil 231
- Engine Air Cleaner/Filter 234
- Automatic Transaxle Fluid 236
- How to Add Fluid 238
- Manual Transaxle Fluid 239
- Hydraulic Clutch 240
- Radiator Pressure Cap 241
- Thermostat 241
- Engine Coolant 241
- Power Steering Fluid 244
- Windshield Washer Fluid 245
- -to-use washer 246
- Brake Fluid 246
- Bulb Replacement 250
- Headlamps 251
- Sidemarker/Turn Signal Lamps 253
- Rear Combination Lamps 254
- -Up Lamps 254
- Inflation -- Tire Pressure 256
- -type gage to check tire 256
- -- A, B, C 260
- Wheel Replacement 260
- -carrying 260
- Appearance Care 262
- Child Restraint Harness 265
- Cleaning Glass Surfaces 265
- Cleaning the Outside of the 266
- Windshield and Wiper Blades 266
- Weatherstrips 266
- Finish Care 267
- -approved cleaning products 267
- Cleaning Aluminum Wheels 268
- (If Equipped) 268
- Cleaning Tires 268
- Sheet Metal Damage 268
- Finish Damage 269
- Underbody Maintenance 269
- Chemical Paint Spotting 269
- Engine Identification 271
- Electrical System 272
- Fuses and Circuit Breakers 273
- -- like the 273
- -IG ABS System, BTSI, Cruise 274
- -HTR Not Used 274
- -B Air Bag Indicator 274
- Replacement Bulbs 278
- Capacities and Specifications 278
- Air Conditioning Refrigerants 279
- Normal Maintenance 279
- Replacement Parts 279
- Introduction 282
- Part A: Scheduled Maintenance 284
- Services 284
- Scheduled Maintenance 285
- Footnotes 288
- 3,000 Miles (5 000 km) 289
- 6,000 Miles (10 000 km) 289
- 9,000 Miles (15 000 km) 289
- 12,000 Miles (20 000 km) 290
- 15,000 Miles (25 000 km) 290
- 18,000 Miles (30 000 km) 291
- 21,000 Miles (35 000 km) 291
- 24,000 Miles (40 000 km) 291
- 27,000 Miles (45 000 km) 292
- 30,000 Miles (50 000 km) 292
- 33,000 Miles (55 000 km) 294
- 36,000 Miles (60 000 km) 294
- 39,000 Miles (65 000 km) 294
- 42,000 Miles (70 000 km) 295
- 45,000 Miles (75 000 km) 295
- 48,000 Miles (80 000 km) 296
- 51,000 Miles (85 000 km) 296
- 54,000 Miles (90 000 km) 296
- 57,000 Miles (95 000 km) 297
- 60,000 Miles (100 000 km) 297
- 63,000 Miles (105 000 km) 299
- 66,000 Miles (110 000 km) 299
- 69,000 Miles (115 000 km) 300
- 72,000 Miles (120 000 km) 300
- 75,000 Miles (125 000 km) 301
- 78,000 Miles (130 000 km) 301
- 81,000 Miles (135 000 km) 302
- 84,000 Miles (140 000 km) 302
- 87,000 Miles (145 000 km) 303
- 90,000 Miles (150 000 km) 303
- 93,000 Miles (155 000 km) 304
- 96,000 Miles (160 000 km) 305
- 99,000 Miles (165 000 km) 305
- 7,500 Miles (12 500 km) 307
- 22,500 Miles (37 500 km) 308
- 37,500 Miles (62 500 km) 310
- 52,500 Miles (87 500 km) 311
- 67,500 Miles (112 500 km) 313
- 82,500 Miles (137 500 km) 314
- 97,500 Miles (162 500 km) 316
- At Each Fuel Fill 317
- At Least Once a Month 317
- At Least Twice a Year 318
- -in child 318
- Part C: Periodic Maintenance 322
- Inspections 322
- Part D: Recommended Fluids 323
- Part E: Maintenance Record 325
- Maintenance Record 325
- Customer Assistance for Text 332
- Telephone (TTY) Users 332
- Customer Assistance Offices 332
- Canadian Roadside Assistance 335
- Courtesy Transportation 336
- Warranty Information 337
- REPORTING SAFETY DEFECTS 338
- TO THE UNITED STATES 338
- GOVERNMENT 338
- REPORTING SAFETY DEFECTS TO 338
- THE CANADIAN GOVERNMENT 338
- TO GENERAL MOTORS 339
- Ordering Service and Owner 339
- Publications in Canada 339
- Section 9 Index 343
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