Chevrolet 2012 Impala Bedienungsanleitung PDF herunterladen (Seite 332)

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Chevrolet Impala Owner Manual - 2012

13-8 Customer Information

Courtesy Transportation

Program

To enhance your ownership

experience, we and our participating

dealers are proud to offer Courtesy

Transportation, a customer support

program for vehicles with the

Bumper-to-Bumper (Base Warranty

Coverage period in Canada),

extended powertrain, and/or

hybrid-specific warranties in both

the U.S. and Canada.

Several Courtesy Transportation

options are available to assist in

reducing inconvenience when

warranty repairs are required.

Courtesy Transportation is not a

part of the New Vehicle Limited

Warranty. A separate booklet

entitled “Warranty and Owner

Assistance Information” furnished

with each new vehicle provides

detailed warranty coverage

information.

Transportation Options

Warranty service can generally be

completed while you wait. However,

if you are unable to wait, GM helps

to minimize inconvenience by

providing several transportation

options. Depending on the

circumstances, your dealer can

offer one of the following:

Shuttle Service

Shuttle service is the preferred

means of offering Courtesy

Transportation. Dealers may provide

shuttle service to get you to your

destination with minimal interruption

of your daily schedule. This includes

one-way or round-trip shuttle service

within reasonable time and distance

parameters of your dealer's area.

Public Transportation or Fuel

Reimbursement

If the vehicle requires overnight

warranty repairs, and public

transportation is used instead of

your dealer's shuttle service, the

expense must be supported by

original receipts and can only be up

to the maximum amount allowed by

GM for shuttle service. In addition,

for U.S. customers, should you

arrange transportation through

a friend or relative, limited

reimbursement for reasonable fuel

expenses may be available. Claim

amounts should reflect actual

costs and be supported by original

receipts. See your dealer for

information regarding the allowance

amounts for reimbursement of fuel

or other transportation costs.

Courtesy Rental Vehicle

Your dealer may arrange to provide

you with a courtesy rental vehicle or

reimburse you for a rental vehicle

that you obtain if the vehicle is kept

for an overnight warranty repair.

Rental reimbursement will be limited

and must be supported by original

receipts. This requires that you sign

and complete a rental agreement

and meet state/provincial, local, and

rental vehicle provider requirements.

Requirements vary and may include

minimum age requirements,

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