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8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Chevrolet Roadside Assistance Program
8
-7 Canadian Roadside Assistance
8
-8 Courtesy Transportation
8
-9 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8-10 Reporting Safety Defects to the
Canadian Government
8-11 Reporting Safety Defects to General Motors
8
-11 Ordering Owner Publications in Canada
- 1-800-CHEV-USA 2
- 2000 Chevrolet Blazer 3
- Owner's Manual 3
- Table of Contents 4
- Your Driving and the Road 5
- Problems on the Road 5
- Maintenance Schedule 6
- Service and Appearance Care 6
- Service Station Guide 7
- French Language Manual: 8
- About Driving Your Vehicle 9
- How to Use this Manual 9
- Safety Warnings and Symbols 9
- Vehicle Damage Warnings 10
- Vehicle Symbols 11
- Spare Tire Pressure 12
- Tire Pressure 12
- Seats and Seat Controls 14
- Manual Lumbar Support 15
- Power Seats (If Equipped) 15
- Memory Seat (If Equipped) 17
- Reclining Front Seatbacks 18
- Why Safety Belts Work 24
- Driver Position 28
- Q: What’s wrong with this? 31
- Air Bag System 36
- How the Air Bag System Works 38
- Adding Equipment to Your Air 42
- Bag-Equipped Vehicle 42
- Lap Belt 42
- Rear Seat Passengers 44
- (4-Door Models) 47
- Children 51
- Child Restraints 54
- Top Strap 59
- Outside Seat Position 60
- Front Seat Position 62
- Larger Children 65
- Safety Belt Extender 68
- After a Crash 68
- -sided key for the 71
- Door Locks 72
- Lockout Prevention 73
- Leaving Your Vehicle 74
- -210 of Industry Canada 74
- Operation 75
- Battery Replacement 75
- Resynchronization 76
- Endgate/Liftgate 77
- Liftgate Release 79
- Remote Rear Glass Release 79
- Emergency Release for Opening 80
- Endgate-Mounted Spare 80
- -mounted spare tire 80
- Content Theft-Deterrent 82
- Passlock 83
- New Vehicle “Break-In” 84
- Ignition Positions 84
- Starting Your Engine 86
- Manual Transmission 87
- -- that’s a 87
- -road driving 91
- Manual Transmission Operation 92
- -wheel drive 97
- Parking Brake 101
- Shifting Into PARK (P) 102
- (Automatic Transmission Only) 102
- CAUTION: 102
- Console Shift Lever 103
- Shifting Out of PARK (P) 105
- Parking Over Things That Burn 106
- Engine Exhaust 107
- Locking Rear Axle 108
- Tilt Wheel (If Equipped) 110
- -to-Pass 111
- Turn and Lane Change Signals 111
- Cruise Control (If Equipped) 114
- Exterior Lamps 117
- Automatic Headlamp System 118
- Lamps On Reminder 118
- Daytime Running Lamps 118
- Fog Lamps (If Equipped) 119
- Interior Lamps 120
- Dome Lamps 121
- Battery Run-Down Protection 121
- Mirror (If Equipped) 122
- Storage Compartments 124
- Door Storage 130
- Front Storage Area 130
- -out storage tray in 130
- Convenience Net (If Equipped) 131
- Sun Visors 135
- Accessory Power Outlets 135
- (If Equipped) 135
- OnStar System (If Equipped) 136
- Sunroof (If Equipped) 136
- HomeLink Transmitter 137
- Instrument Panel 141
- Instrument Panel Cluster 142
- Speedometer and Odometer 144
- Tachometer (If Equipped) 144
- Warning Lights, Gages 145
- Voltmeter Gage 147
- Shift Light 148
- Brake System Warning Light 148
- -- An emission control system 151
- -up, stalling when 152
- Oil Pressure Gage 153
- Check Gages Light 156
- Gate Ajar Light 156
- Fuel Gage 156
- Low Fuel Light 157
- Comfort Controls 159
- - Automatic Operation 161
- -level mode) to 162
- - Manual Operation 162
- -stop. Press 163
- Ventilation System 165
- -to-side by rotating the 166
- Audio Systems 167
- AM-FM Stereo 168
- -FM to select the band 169
- -mounted CD 181
- -P6) for 183
- -FM button. To 185
- -mounted 189
- -FM Stereo Audio Compact Disc 190
- -FM Stereo 193
- -FM to return to the radio 193
- Understanding Radio Reception 198
- Tips About Your Audio System 198
- -way radio -- be sure you 198
- -abrasive cleaning 199
- -FM Stereo with 199
- Care of Your Compact Discs 201
- Fixed Mast Antenna 201
- Your Driving, the Road and 203
- Your Vehicle 203
- Driving Environment 204
- -road driving, as well as 204
- Vehicle Design 204
- Defensive Driving 205
- Drunken Driving 205
- -ounce (120 ml) glasses 206
- -1/2 ounces 206
- Control of a Vehicle 208
- Steering 212
- Steering in Emergencies 213
- -- if you can stop in 213
- -- steering around 213
- Off-Road Recovery 214
- Loss of Control 216
- Wheel-Drive Vehicle 217
- Off-Road Driving with Your 217
- -up” the engine 223
- -wheeling.” 226
- Driving at Night 231
- Hydroplaning 234
- City Driving 235
- Freeway Driving 236
- Before Leaving on a Long Trip 237
- Highway Hypnosis 238
- Hill and Mountain Roads 239
- Winter Driving 241
- Recreational Vehicle Towing 245
- Loading Your Vehicle 247
- Towing a Trailer 249
- Weight of the Trailer Tongue 253
- -carrying hitch, the trailer 253
- -distributing 253
- Following Distance 256
- Backing Up 256
- Making Turns 256
- Driving On Grades 257
- Parking on a Hill 259
- Hazard Warning Flashers 262
- Other Warning Devices 262
- Jump Starting 263
- -) will go to a heavy 265
- -) or you’ll get a short that 265
- Towing Your Vehicle 267
- Engine Overheating 269
- -speed driving 270
- Cooling System 271
- -COOL coolant mixture 277
- Engine Fan Noise 278
- If a Tire Goes Flat 278
- Changing a Flat Tire 279
- -mounted spare 280
- -latched to the endgate 281
- Spare Tire 283
- -ft (30 to 40 N·m) 290
- Ice or Snow 292
- Using the Recovery Hooks 293
- Doing Your Own Service Work 296
- -enhancing additive 298
- Fuels in Foreign Countries 299
- Filling Your Tank 299
- Engine Oil 305
- When to Add Engine Oil 306
- -- whichever 309
- -Wheel Drive) 309
- What to Do with Used Oil 309
- -flowing oil 309
- Engine Air Cleaner/Filter 310
- Automatic Transmission Fluid 311
- -- especially in hot weather 312
- Manual Transmission Fluid 314
- Hydraulic Clutch 315
- Rear Axle 316
- Four-Wheel Drive 317
- Engine Coolant 318
- Checking Coolant 320
- Radiator Pressure Cap 322
- Power Steering Fluid 322
- Windshield Washer Fluid 323
- -to-use washer 324
- Brake Fluid 324
- -3 brake fluid 324
- Bulb Replacement 329
- One-Piece Front Turn Signal 331
- Lamp Assembly 331
- Two-Piece Front Turn Signal 332
- Windshield Wiper 333
- Blade Replacement 333
- -quality tires made by 335
- -type gage to check tire 337
- Tire Inspection and Rotation 337
- Buying New Tires 339
- -season tread 339
- -- AA, A, B, C 341
- -ahead braking 341
- -- A, B, C 341
- Appearance Care 344
- Care of Safety Belts 346
- Cleaning Glass Surfaces 347
- Cleaning the Outside of the 347
- Windshield, Backglass and 347
- Wiper Blades 347
- Weatherstrips 347
- Cleaning Aluminum Wheels 349
- Cleaning Tires 349
- Sheet Metal Damage 350
- Finish Damage 350
- Underbody Maintenance 350
- Chemical Paint Spotting 350
- Engine Identification 352
- Electrical System 353
- Instrument Panel Fuse Block 354
- -Down Protection 355
- -Lock Brakes 355
- Engine Compartment Fuse Block 356
- -Lock Brake System 357
- -Mounted 358
- Replacement Bulbs 359
- Capacities and Specifications 359
- Normal Maintenance 360
- Replacement Parts 360
- Introduction 363
- Part A: Scheduled 365
- Maintenance Services 365
- Scheduled Maintenance 366
- Footnotes 369
- -duty or off-road use 369
- 3,000 Miles (5 000 km) 370
- 6,000 Miles (10 000 km) 370
- 9,000 Miles (15 000 km) 371
- 12,000 Miles (20 000 km) 371
- 15,000 Miles (25 000 km) 372
- 18,000 Miles (30 000 km) 373
- 21,000 Miles (35 000 km) 373
- 24,000 Miles (40 000 km) 374
- 27,000 Miles (45 000 km) 374
- 30,000 Miles (50 000 km) 375
- 33,000 Miles (55 000 km) 376
- 36,000 Miles (60 000 km) 376
- 39,000 Miles (65 000 km) 377
- 42,000 Miles (70 000 km) 377
- 45,000 Miles (75 000 km) 378
- 48,000 Miles (80 000 km) 379
- 50,000 Miles (83 000 km) 379
- 51,000 Miles (85 000 km) 380
- 54,000 Miles (90 000 km) 380
- 57,000 Miles (95 000 km) 381
- 60,000 Miles (100 000 km) 381
- 63,000 Miles (105 000 km) 382
- 66,000 Miles (110 000 km) 383
- 69,000 Miles (115 000 km) 383
- 72,000 Miles (120 000 km) 384
- 75,000 Miles (125 000 km) 384
- 78,000 Miles (130 000 km) 385
- 81,000 Miles (135 000 km) 386
- 84,000 Miles (140 000 km) 386
- 87,000 Miles (145 000 km) 387
- 90,000 Miles (150 000 km) 387
- 93,000 Miles (155 000 km) 388
- 96,000 Miles (160 000 km) 389
- 99,000 Miles (165 000 km) 389
- 100,000 Miles (166 000 km) 390
- 150,000 Miles (240 000 km) 390
- 7,500 Miles (12 500 km) 392
- 22,500 Miles (37 500 km) 393
- 37,500 Miles (62 500 km) 395
- 52,500 Miles (87 500 km) 396
- 67,500 Miles (112 500 km) 398
- 82,500 Miles (137 500 km) 399
- 97,500 Miles (162 500 km) 401
- At Each Fuel Fill 403
- At Least Once a Month 403
- At Least Twice a Year 404
- Part C: Periodic 408
- Maintenance Inspections 408
- Part D: Recommended Fluids 410
- -Purpose Lubricant 412
- Part E: Maintenance Record 413
- Maintenance Record 413
- Customer Assistance for Text 421
- Telephone (TTY) Users 421
- Customer Assistance Offices 421
- Canadian Roadside Assistance 424
- Courtesy Transportation 425
- Warranty Information 426
- REPORTING SAFETY DEFECTS 427
- TO THE UNITED STATES 427
- GOVERNMENT 427
- REPORTING SAFETY DEFECTS TO 427
- THE CANADIAN GOVERNMENT 427
- TO GENERAL MOTORS 428
- Ordering Owner Publications 428
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