Chevrolet 2006 Epica Spezifikationen PDF herunterladen (Seite 351)

Managing the Vehicle Damage

Repair Process

In the event that your vehicle requires damage repairs,

GM recommends that you take an active role in its

repair. If you have a pre-determined repair facility of

choice, take your vehicle there, or have it towed there.

Specify to the facility that any required replacement

collision parts be original equipment parts, either new

Genuine GM parts or recycled original GM parts.

Remember, recycled parts will not be covered by your

GM vehicle warranty.

Insurance pays the bill for the repair, but you must

live with the repair. Depending on your policy limits,

your insurance company may initially value the

repair using aftermarket parts. Discuss this with

your repair professional, and insist on Genuine GM

parts. Remember if your vehicle is leased you may be

obligated to have the vehicle repaired with Genuine

GM parts, even if your insurance coverage does not

pay the full cost.

If another party’s insurance company is paying for

the repairs, you are not obligated to accept a repair

valuation based on that insurance company’s collision

policy repair limits, as you have no contractual limits with

that company. In such cases, you can have control of

the repair and parts choices as long as cost stays within

reasonable limits.

Reporting Safety Defects

Reporting Safety Defects to the

United States Government

If you believe that your vehicle has a defect which

could cause a crash or could cause injury or death,

you should immediately inform the National Highway

Traffic Safety Administration (NHTSA), in addition

to notifying General Motors.

If NHTSA receives similar complaints, it may open an

investigation, and if it ﬁnds that a safety defect exists in

a group of vehicles, it may order a recall and remedy

campaign. However, NHTSA cannot become involved

in individual problems between you, your dealer, or

General Motors.

To contact NHTSA, you may call the Vehicle

Safety Hotline toll-free at 1-888-327-4236

(TTY: 1-800-424-9153); go to http://www.safercar.gov;

or write to:

Administrator, NHTSA

400 Seventh Street, SW.

Washington, D.C. 20590

You can also obtain other information about motor

vehicle safety from http://www.safercar.gov.

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