Chevrolet 2002 Venture Bedienungshandbuch Seite 476
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8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
- 2002 Chevrolet Venture 2
- Owner’s Manual 2
- French Language Manual: 3
- How to Use this Manual 4
- Safety Warnings and Symbols 4
- Vehicle Damage Warnings 5
- Vehicle Symbols 5
- Seats and Seat Controls 8
- Six-Way Power Seat (Option) 10
- -way power 10
- Reclining Front Seatbacks 10
- Rear Seats 12
- Flip and Fold Feature 13
- -buckle is located on the 16
- -- like a 16
- -buckle so 20
- Bucket Seats (If Equipped) 20
- Removing the Captain’s Chairs 29
- Why Safety Belts Work 37
- -- and the Answers 40
- Driver Position 42
- Q: What’s wrong with this? 45
- -shoulder belt, and 50
- Air Bag Systems 51
- How the Air Bag Systems Work 54
- -frontal impacts 56
- -frontal 57
- Safety Belt Pretensioners 60
- Rear Seat Passengers 60
- -Shoulder Belt 61
- -shoulder 61
- Children and Small Adults 64
- Center Passenger Position 66
- (Bench Seat) 66
- Lap Belt 67
- (Bucket Seat) 68
- Children 69
- Child Restraint 76
- -in child restraint before 83
- -shoulder belt 83
- -facing child 89
- Second Row Third Row 90
- Children (LATCH System) 91
- Outside Seat Position 94
- Seat Position (Bucket Seat) 99
- CAUTION: 101
- -facing child restraint 102
- Older Children 104
- Safety Belt Extender 107
- After a Crash 108
- -Down Window 111
- -down feature, push the AUTO 111
- Power Windows (Option) 111
- Side Window Latches 112
- -Key III vehicle theft 114
- -Key III” in 114
- Door Locks 115
- Last Door Closed Locking 117
- Automatic Door Locks 117
- Sliding Door Delayed Locking 117
- Lockout Deterrent 118
- Leaving Your Vehicle 118
- -deterrent 120
- Battery Replacement 122
- Switchbanks 123
- Overhead Console Switchbank 123
- Instrument Panel Switchbank 124
- Entering Programming Mode 126
- -deterrent system must be 126
- -Deterrent System” in 126
- Prevention 128
- Dual Sliding Doors 135
- Power Sliding Door (Option) 137
- Sliding Door Security Lock 142
- Liftgate 144
- -Deterrent (Option) 146
- PASS-Key III 148
- New Vehicle “Break-In” 151
- Ignition Positions 151
- -start your 152
- Starting Your Engine 153
- -18 C) or colder, the engine 154
- -up. Usually 154
- Automatic Transaxle Operation 155
- -Up Shift 158
- Parking Brake 160
- Shifting Into PARK (P) 161
- Shifting Out of PARK (P) 164
- Parking Over Things That Burn 165
- Engine Exhaust 165
- Running Your Engine While 166
- You’re Parked 166
- Tilt Wheel 167
- Turn and Lane-Change Signals 168
- -out bulbs and check the 168
- Flash-to-Pass Feature 169
- Windshield Wipers 169
- Exterior Lamps 175
- Interior Lamps 176
- Illuminated Entry 177
- Delayed Illumination 178
- Exit Lighting 178
- Front Reading Lamps 179
- Rear Reading Lamps 179
- Dome Lamp 180
- Cargo Lamp 180
- Battery Saver 180
- Storage Compartments 182
- Glove Box 183
- Overhead Console (Option) 184
- Storage Bin 185
- Side Convenience Nets 189
- Front Seat Storage Net 189
- Sun Visors 194
- Accessory Power Outlets 197
- OnStar System (If Equipped) 198
- OnStar System Limitations 201
- -210 of Industry Canada 202
- -- Your Information System 206
- Instrument Panel Cluster 208
- -- and even 211
- Safety Belt Reminder Light 211
- -- An emission control system 217
- -up, stalling when you 218
- Fuel Gage 219
- Message Center 220
- Message (Option) 221
- Engine Coolant Temperature 222
- Warning Message 222
- Low Engine Oil Level Message 224
- Change Engine Oil Message 224
- Door Ajar Warning Message 226
- (DIC) (Option) 228
- Driver Information Center 228
- -- Off, Compass/Temperature 229
- Compass Variance 229
- Trip Computer 230
- Rear Parking Assist (Option) 231
- How the System Works 232
- Comfort Controls 234
- -fogging of the windows 235
- Air Conditioning 235
- -down on 235
- -18 C) or lower, your heating 236
- Defogging and Defrosting 236
- -fogging of the 237
- Ventilation System 242
- Audio Systems 243
- Data System (RDS) 244
- AM-FM Stereo 244
- (If Equipped) 255
- -1 will appear on 262
- -TYPE and TRAF are on, the 269
- -TYPE knob to select a PTY 270
- -second eject timer 272
- -second time 272
- -sensing 273
- Entertainment System (Option) 276
- Headphones 277
- Stereo RCA Jacks 278
- Audio Speakers 278
- Video Screen 279
- DVD Player 280
- -screen instructions 281
- Remote Control 281
- -thirds of 283
- -FM, cassette tapes 284
- -FM, press the up 285
- -FM mode on the 285
- -FM, cassette 286
- -FM Stereo with Cassette 287
- -FM Stereo with Six-Disc 287
- Tips About Your Audio System 289
- -way radio -- be sure you can 289
- Defensive Driving 293
- Drunken Driving 294
- Control of a Vehicle 297
- All-Wheel Drive (AWD) 302
- System (Option) 302
- Steering 302
- Steering in Emergencies 303
- -- if you can stop in 303
- -- steering around 303
- Off-Road Recovery 304
- -- the head-on collision 305
- Loss of Control 306
- Driving at Night 307
- -year-old 308
- City Driving 312
- Freeway Driving 313
- Before Leaving on a Long Trip 314
- Highway Hypnosis 315
- Hill and Mountain Roads 315
- Winter Driving 317
- Driving on Snow or Ice 318
- -- drive with caution 318
- -lock braking system, you’ll 319
- -Lock” in the Index 319
- Recreational Vehicle Towing 321
- Loading Your Vehicle 323
- Towing a Trailer 325
- Weight of the Trailer 327
- Weight of the Trailer Tongue 328
- -carrying or a 328
- Backing Up 331
- Making Turns 331
- Parking on a Hill 333
- Hazard Warning Flashers 335
- Other Warning Devices 335
- Jump Starting 336
- -volt system with a 337
- -) terminal locations on 337
- Towing Your Vehicle 342
- Engine Overheating 342
- -speed driving 344
- -- AUTOMATIC OVERDRIVE (D) 344
- Cooling System 345
- -COOL coolant mixture 352
- If a Tire Goes Flat 353
- Changing a Flat Tire 354
- Removing the Wheel Covers 358
- -on” wheel covers 358
- Spare Tire 361
- -- but do not 361
- -- using 361
- -on” wheel covers, be 368
- -Wheel-Drive Vehicle 368
- Compact Spare Tire 370
- Ice or Snow 371
- Doing Your Own Service Work 374
- Fuels in Foreign Countries 377
- Filling Your Tank 377
- Hood Release 381
- Engine Compartment Overview 383
- Engine Oil 384
- When to Add Engine Oil 385
- When to Change Engine Oil 388
- (GM Oil Life System ) 388
- Engine Air Cleaner/Filter 389
- Automatic Transaxle Fluid 393
- All-Wheel Drive (Option) 396
- (Rear Drive Module) 397
- Engine Coolant 398
- Radiator Pressure Cap 401
- Power Steering Fluid 402
- Windshield Washer Fluid 403
- Bulb Replacement 408
- Headlamps 409
- Signals, Brake Lamps 414
- -Up Lamp Bulb 414
- Inflation -- Tire Pressure 418
- -type gage to check tire 418
- -- A, B, C 423
- Appearance Care 426
- Cleaning the Outside of the 430
- Windshield, Backglass and 430
- Wiper Blades 430
- Weatherstrips 430
- Cleaning Aluminum Wheels 432
- Cleaning Tires 432
- Sheet Metal Damage 432
- Finish Damage 433
- Underbody Maintenance 433
- Chemical Paint Spotting 433
- Engine Identification 435
- Electrical System 436
- Fuses and Circuit Breakers 437
- -Way Power Seats and Rear 438
- -Key III System 438
- -A/C Control 439
- -Wheel Drive (AWD) 439
- -A/C Control, Temperature 440
- -U/H, INJ, TCC)] 442
- -U/H, INS, Electronic 442
- -up Lamps 443
- -Deterrent Shock Sensor 443
- Replacement Bulbs 444
- Capacities and Specifications 445
- Refrigerant Capacity 446
- Normal Maintenance 446
- Replacement Parts 446
- Introduction 448
- Part A: Scheduled 450
- Maintenance Services 450
- Scheduled Maintenance 451
- 7,500 Miles (12 500 km) 455
- 15,000 Miles (25 000 km) 455
- 22,500 Miles (37 500 km) 455
- 30,000 Miles (50 000 km) 456
- 37,500 Miles (62 500 km) 456
- 45,000 Miles (75 000 km) 456
- 50,000 Miles (83 000 km) 457
- 52,500 Miles (87 500 km) 457
- 60,000 Miles (100 000 km) 458
- 67,500 Miles (112 500 km) 458
- 75,000 Miles (125 000 km) 458
- 82,500 Miles (137 500 km) 459
- 90,000 Miles (150 000 km) 459
- 97,500 Miles (162 500 km) 459
- 100,000 Miles (166 000 km) 460
- 150,000 Miles (240 000 km) 460
- At Each Fuel Fill 461
- At Least Once a Month 461
- At Least Twice a Year 462
- -in child 462
- -in child restraint 462
- Part C: Periodic 466
- Maintenance Inspections 466
- Part D: Recommended Fluids 468
- Part E: Maintenance Record 470
- Maintenance Record 470
- Customer Assistance for Text 478
- Telephone (TTY) Users 478
- Customer Assistance Offices 478
- Courtesy Transportation 482
- Transportation Options 483
- -vehicle as 483
- Warranty Information 484
- REPORTING SAFETY 484
- DEFECTS TO THE UNITED 484
- STATES GOVERNMENT 484
- REPORTING SAFETY DEFECTS TO 485
- THE CANADIAN GOVERNMENT 485
- GENERAL MOTORS 485
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