Chevrolet 2001 Impala Bedienungshandbuch Seite 381
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8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
- 1-800-CHEV-USA 2
- 2001 Chevrolet Impala 3
- Owner's Manual 3
- Table of Contents 4
- Problems on the Road 5
- Your Driving and the Road 5
- Maintenance Schedule 6
- Service and Appearance Care 6
- French Language Manual: 8
- How to Use this Manual 9
- Safety Warnings and Symbols 9
- Vehicle Damage Warnings 10
- Vehicle Symbols 11
- Service Station Guide 12
- Seats and Seat Controls 14
- Manual Lumbar (If Equipped) 15
- Heated Front Seat (Option) 16
- Reclining Front Seatbacks 16
- Head Restraints 18
- -shoulder belt latch 18
- Why Safety Belts Work 22
- -- and the Answers 25
- Driver Position 26
- Q: What’s wrong with this? 29
- -shoulder belt, and 33
- -- except for two things 34
- Air Bag Systems 35
- How the Air Bag Systems Work 38
- -frontal collisions for 41
- -- will be hot for a 41
- Lap Belt 44
- Rear Seat Passengers 45
- Children and Small Adults 49
- Children 51
- Top Strap 59
- -facing 59
- Older Children 67
- Safety Belt Extender 70
- After a Crash 70
- Power Windows 73
- Door Locks 76
- Rear-Door Security Locks 78
- -door security locks 78
- Lockout Protection Feature 78
- Leaving Your Vehicle 78
- Operation 80
- -deterrent system (if the 80
- -Deterrent 80
- -deterrent 81
- Battery Replacement 81
- Resynchronization 82
- Trunk Assist Handle 84
- Trunk Release Handle 85
- Trap-Resistant Trunk Kit 85
- -resistant trunk kit from 85
- -- Display Current Settings 91
- -- Turns feature off 92
- -- 30 seconds 92
- -- 60 seconds 92
- -- Turns feature on 96
- -- Short Chirp (16 msec) 96
- -- Long Chirp (32 msec) 96
- Passlock 98
- New Vehicle “Break-In” 99
- Ignition Positions 99
- Starting Your Engine 100
- Starting Your 3400 V6 Engine 101
- -quarter of the way down 101
- CAUTION: 103
- Automatic Transaxle Operation 104
- -highway scenarios 107
- Parking Brake 109
- Shifting Into PARK (P) 110
- Console Shift 111
- Shifting Out of PARK (P) 113
- Parking Over Things That Burn 113
- Engine Exhaust 114
- Running Your Engine While 114
- You’re Parked 114
- Tilt Wheel 115
- -Beam Changer 116
- -to-Pass Feature 116
- -out bulbs and then check 116
- Exterior Lamps 122
- Delayed Headlamp Illumination 124
- Fog Lamps (If Equipped) 124
- -beam headlamps 124
- Interior Lamps 125
- Battery Rundown Protection 127
- Map Lamps 127
- and Map Lamps (Option) 129
- Storage Compartments 131
- Ashtrays and Lighter 131
- Sun Visors 132
- Accessory Power Outlet 133
- Auxiliary Power Connection 134
- (Power Drop) 134
- Cellular Phone Readiness 134
- Package (Option) 134
- OnStar System (If Equipped) 135
- Assist Handles 137
- Garment Hooks 137
- Power Sunroof (Option) 138
- -210 of Industry Canada 139
- -held transmitter 140
- Erasing Channels 143
- Accessories 143
- -800-355-3515 143
- -- Your Information System 144
- Instrument Panel Cluster 146
- Speedometer and Odometer 148
- Tachometer (If Equipped) 148
- Warning Lights, Gages 149
- Malfunction Indicator Lamp 154
- (Check Engine Light) 154
- -- An emission control system 155
- -up, stalling when you put 156
- Message Center 158
- Driver Information 167
- Center (DIC) (Option) 167
- Compass Variance 169
- -E- to be displayed 170
- --” is displayed 170
- Trip Computer 170
- Comfort Controls 172
- (If Equipped) 174
- Rear Window Defogger 177
- Ventilation System 178
- Audio Systems 179
- AM-FM Stereo 180
- -TYPE LIST/AUDIO 184
- Theft-Deterrent Feature 211
- RDS Radios 211
- Understanding Radio Reception 213
- Tips About Your Audio System 213
- -way radio -- be sure you 213
- -abrasive cleaning 214
- Backglass Antenna 216
- Chime Level Adjustment 216
- Defensive Driving 218
- Drunken Driving 219
- Control of a Vehicle 222
- Traction Control System 225
- (3800 V6 Engine) 225
- Steering 227
- Off-Road Recovery 229
- -- the head-on collision 230
- Loss of Control 231
- Driving at Night 232
- -year-old 233
- City Driving 237
- Freeway Driving 238
- Before Leaving on a Long Trip 239
- Highway Hypnosis 240
- Hill and Mountain Roads 240
- Winter Driving 242
- -lock, if you brake 244
- Recreational Vehicle Towing 246
- Loading Your Vehicle 246
- Towing a Trailer 248
- Weight of the Trailer 249
- Driving with a Trailer 252
- Following Distance 252
- Backing Up 252
- Making Turns 253
- Driving On Grades 253
- Hazard Warning Flashers 256
- Other Warning Devices 257
- Jump Starting 257
- -) cable to 261
- -) terminal 261
- -) cable doesn’t 261
- -) cable from the 262
- -) cable from 262
- Towing Your Vehicle 263
- Engine Overheating 263
- -speed driving 265
- -- AUTOMATIC OVERDRIVE 265
- Cooling System 266
- -COOL coolant mixture 274
- If a Tire Goes Flat 275
- Changing a Flat Tire 276
- Compact Spare Tire 286
- Ice or Snow 287
- Doing Your Own Service Work 289
- -enhancing additive 291
- Fuels in Foreign Countries 292
- Filling Your Tank 292
- Hood Release 296
- Engine Compartment Overview 297
- Engine Oil 299
- When to Add Engine Oil 300
- -hatched 300
- -looped engine oil dipstick 301
- -30 is best for your vehicle 302
- -30 if it’s going to be 302
- What to Do with Used Oil 305
- -flowing 305
- Engine Air Cleaner/Filter 306
- Automatic Transaxle Fluid 308
- How to Check 309
- -- especially in hot weather 309
- -hatched area 310
- Engine Coolant 311
- Checking Coolant 313
- Radiator Pressure Cap 315
- Power Steering Fluid 315
- Windshield Washer Fluid 316
- -to-use washer 317
- Bulb Replacement 322
- -aimed, we recommend that you 324
- Sidemarker Lamps 325
- Back-Up Lamp 326
- Rear Courtesy Lamps 326
- Inflation -- Tire Pressure 329
- -type gage to check tire 329
- Tire Inspection and Rotation 331
- Buying New Tires 333
- -Loading Information label 333
- -season tread 333
- -- AA, A, B, C 335
- -ahead braking 335
- -- A, B, C 335
- Appearance Care 338
- Care of Safety Belts 340
- Cleaning Glass Surfaces 341
- Cleaning the Outside of the 341
- Windshield and Wiper Blades 341
- Weatherstrips 341
- Cleaning Aluminum Wheels 343
- Cleaning Tires 343
- Sheet Metal Damage 343
- Finish Damage 344
- Underbody Maintenance 344
- Chemical Paint Spotting 344
- Engine Identification 346
- Electrical System 347
- Fuses and Circuit Breakers 348
- -Lock Brake System 349
- -up Lamps Relay 350
- -Up Lamps 351
- Replacement Bulbs 354
- Capacities and Specifications 354
- Normal Maintenance 355
- Replacement Parts 355
- Introduction 357
- Part A: Scheduled 359
- Maintenance Services 359
- Scheduled Maintenance 360
- 7,500 Miles (12 500 km) 364
- 15,000 Miles (25 000 km) 364
- 22,500 Miles (37 500 km) 364
- 30,000 Miles (50 000 km) 365
- 37,500 Miles (62 500 km) 365
- 45,000 Miles (75 000 km) 365
- 50,000 Miles (83 000 km) 366
- 52,500 Miles (87 500 km) 366
- 60,000 Miles (100 000 km) 367
- 67,500 Miles (112 500 km) 367
- 75,000 Miles (125 000 km) 367
- 82,500 Miles (137 500 km) 368
- 90,000 Miles (150 000 km) 368
- 97,500 Miles (162 500 km) 368
- 100,000 Miles (166 000 km) 369
- 150,000 Miles (240 000 km) 369
- At Each Fuel Fill 370
- At Least Once a Month 370
- At Least Twice a Year 371
- At Least Once a Year 371
- Part C: Periodic 374
- Maintenance Inspections 374
- Throttle System Inspection 375
- Brake System Inspection 375
- -up, binding, leaks, cracks 375
- Part D: Recommended Fluids 376
- Part E: Maintenance Record 377
- Maintenance Record 377
- Customer Assistance for Text 383
- Telephone (TTY) Users 383
- Customer Assistance Offices 383
- Canadian Roadside Assistance 386
- Courtesy Transportation 387
- Warranty Information 388
- REPORTING SAFETY 389
- DEFECTS TO THE UNITED 389
- STATES GOVERNMENT 389
- REPORTING SAFETY DEFECTS TO 389
- THE CANADIAN GOVERNMENT 389
- REPORTING SAFETY DEFECTS 390
- TO GENERAL MOTORS 390
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