Chevrolet 1994 S10 Pickup Bedienungshandbuch PDF herunterladen (Seite 328)

To file

claim, you will be asked to provide your name and address, your

vehicle identification number (VIN), and a statement of

the

nature

your

complaint. Eligibility is limited by vehicle age and mileage, and other

factors.

We prefer you utilize the customer satisfaction procedure before

you

resort

to AUTO LINE, but

you

may contact

the

BBB at any time. The BBB will

attempt to resolve the complaint serving as an intermediary between you

and Chevrolet. If this mediation is unsuccessful,

informal hearing will be

scheduled where eligible customers may present their case

an impartial

third-party arbitrator.

The arbitrator will make

decision which you may accept or reject. If

you

accept the decision,

will be bound by that decision.

The

entire dispute

resolution procedure should ordinarily take about forty days from the time

you

file

claim until a decision

made.

Some state laws may require

you

to use this program before filing a claim

with

state-run arbitration program or in the courts. For further

information, contact the BBB at 1-800-955-5

100

or the Chevrolet

Customer Assistance Center at 1-800-222- 1020.

REPORTING

SAFETY

DEFECTS TO THE

UNITED STATES GOVERNMENT

If you believe that your vehicle has a defect which could cause a crash or

could cause injury

death, you should immediately inform the National

Highway Traffic Safety Administration (NHTSA), in addition to notifying

General Motors.

If NHTSA receives similar complaints,

may open an investigation, and if

finds that a safety defect exists

a group of vehicles, it may order a recall

and remedy campaign. However, NHTSA cannot become involved in

individual problems between you, your dealer, or General Motors.

To contact NHTSA,

you

may either call the Auto Safety Hotline toll-free at

1-800-424-9393 (or 366-0123 in the Washington,

D.C.

area) or write

to:

NHTSA, U.S. Department

Transportation

Washington,

D.C.

20590

You can also obtain other information about motor vehicle safety from the

Hotline.

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